FREESHIP FOR ALL ORDERS OVER $100
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      HOW MUCH DOES SHIPPING COST?
      Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

      HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
      Estimated 5-15 business days production time + Shipping Times

      • We will provide tracking information after production. (It may take longer during the holiday seasons)
      • Standard Shipping
        • United States, Canada: 8 to 15 business days.
        • Europe: 10 to 20 business days
        • Asian & Australia: 15 to 25 business days
        • Mexico & South America: 20 – 30 business days
        • Middle East: 20 – 25 business days
        • Africa: 25 – 35 business days
      • Express Shipping
        • Worldwide: Estimated 3 – 9 Business days

      Orders are sent to production only after payment for orders is received. Each print provider has a different daily cutoff time. In case an order is received before the daily cutoff time, it will count for that day. Orders submitted after the daily cutoff time are counted towards the following day.

      Production times listed on the product catalog are based off of 15 day averages and are not guarantees. In addition, holidays and high volume seasons may cause production times to be slower than the listed average.

      Large orders of 12 items or more may have additional production times as well.

      If your order has not been updated or shipped after 15 days from submission, please contact us : support@napturalgift.com


      WHERE ARE MY ITEMS COMING FROM?

      Although our fulfillment house is located in United States, United Kingdom some of our specialty items are located in other countries such as Australia, Germany, United Kingdom, China, and Pakistan.

      CAN I RECEIVE MY ORDER IN MY COUNTRY?
      We ship to more than 200 countries (United States US, Canada, Australia, New Zealand, United Kingdom, France, Spain, Germany, Netherlands, Belgium, Switzerland, Poland, Mexico, Brazil, United Arab Emirates, South Africa, etc...), and you can enjoy on all items sold on the Store.

      HOW CAN I TRACK MY ORDER?

      • We provide tracking numbers for all orders.
      • It may take up to 5-15 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments).
      • You can track your order via below link:
        https://napturalgift.com/pages/order-tracking

      CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
      We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

      DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

      Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

      WILL I BE CHARGED VAT TAXES?
      I
      tems shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

      Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.